Privacy Policy & SMS Terms

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Cool Air M.D. respects your privacy. We collect customer information only as needed to respond to service requests, schedule appointments, provide estimates, complete HVAC service, and support customer communication.

Information we may collect includes your name, phone number, email address, service address, appointment details, and information related to your HVAC service request.

Cool Air M.D. does not sell customer personal information.

SMS / Mobile Messaging Terms

Cool Air M.D. obtains customer consent for SMS messaging when customers contact us directly by phone, text message, website form, email, or during scheduling. Customers provide their phone number so we can communicate with them about HVAC service requests, appointment scheduling, missed calls, service updates, follow-up questions, estimates, and customer support.

Our messages are service-related and conversational. Message frequency varies based on the customer’s request, appointment status, and service needs. Message and data rates may apply. Customers may reply STOP to opt out of future text messages or HELP for more information. After opting out, customers will receive one final confirmation message and no further messages will be sent.

Customers are not required to consent to text messaging to receive service. We use SMS only to communicate about Cool Air M.D. services requested by the customer or related customer support.

Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not shared with any third parties.

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Contact

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Cool Air M.D. Air Conditioning & Heating
304 Independence Cir
Brooksville, FL 34601
Phone: (352) 251-7000
Website: coolairmd.com
Florida HVAC License: CAC1821592